This Privacy Policy describes how FateDate collects, uses, and discloses your information when you use the Service, and explains your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information as described here.
Definitions
AccountA unique account created for you to access our Service or parts of it.
AffiliateAn entity that controls, is controlled by, or is under common control with a party — where "control" means ownership of 50% or more of voting securities.
ApplicationThe FateDate software program, downloadable on any electronic device.
CompanyFateDate Ltd, 20 North Road, Loughborough, LE11 1QJ. Referred to as "we", "us" or "our" throughout.
CookiesSmall files placed on your device by a website, containing browsing history details and other information.
CountryUnited Kingdom.
DeviceAny device that can access the Service — computer, phone, or tablet.
Personal DataAny information that relates to an identified or identifiable individual.
ServiceThe Application, the Website (www.fatedate.co.uk), or both.
Service ProviderA third party that processes data on our behalf to facilitate or improve the Service.
Usage DataData collected automatically from your use of the Service — such as page visits, time spent, and device identifiers.
YouThe individual accessing or using the Service, or the entity on whose behalf they do so.
Data we collect
Personal data
When you use the Service, we may ask you to provide certain personally identifiable information, including:
- Email address
- First name and last name
- Phone number
- Usage data
Information from the Application
While using the Application, we may collect the following with your prior permission:
- Your location
- Photos and other information from your device's camera and photo library
This information is used to provide and improve the Service. You can enable or disable access at any time through your device settings.
Early access waitlist
If you sign up for early access via our waitlist form, we collect: your name, email address, city, and how you heard about us. This is separate from any data collected through the app itself once launched.
Usage data
Usage data is collected automatically when you use the Service. This may include your IP address, browser type and version, the pages you visit, time and date of visits, time spent on pages, and unique device identifiers.
When you access the Service via a mobile device, we may also collect information about your device type, mobile operating system, mobile browser, and other diagnostic data.
Third-party services
You can create an account and log in through the following third-party services: Google, Facebook, and Twitter. If you choose to do so, we may collect Personal Data already associated with that account, such as your name, email address, activity, or contact list.
You may also share additional information with us through these services. By doing so, you give us permission to use, share, and store it in line with this Privacy Policy.
For the waitlist form specifically, we use Web3Forms (operated by Web3Creative) to process and store submissions, and a copy is also sent to our team's email inbox. Where data is transferred outside the UK by our sub-processors, this is protected by Standard Contractual Clauses and the UK International Data Transfer Addendum.
Cookies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. The technologies we use include browser cookies, Flash cookies, and web beacons.
Cookies can be persistent (remaining on your device when you go offline) or session-based (deleted when you close your browser). We use both for the following purposes:
- Essential cookies — required to provide the Service and prevent fraudulent account use. Without these, some features cannot function.
- Acceptance cookies — identify whether you have accepted our cookie policy.
- Functionality cookies — remember your preferences (such as login details or language) to give you a more personalised experience.
You can instruct your browser to refuse all cookies or to notify you when one is being sent. Note that some parts of the Service may not work without cookies.
How we use your data
We use your Personal Data for the following purposes:
- To provide and maintain the Service, including monitoring its usage
- To manage your account and give you access to registered user features
- To fulfil contracts for purchases or other agreements made through the Service
- To contact you with updates, security notices, and service-related communications
- To send you news, offers, and information about similar products or services (unless you opt out)
- To respond to and manage your requests
- To evaluate mergers, acquisitions, or other business transfers where your data may be among the assets
- For internal analysis, trend identification, and improving the Service
- To notify you when FateDate launches in your area, and, where you've opted in, to send you occasional updates about our launch (waitlist sign-ups only)
When we share your data
- With Service Providers who help us operate and analyse the Service
- In connection with a business transfer, merger, or acquisition
- With affiliates, who are required to honour this Privacy Policy
- With business partners to offer relevant products, services, or promotions
- With other users, where you share information publicly through the Service
- With your consent, for any other purpose
Retention of your data
We keep your Personal Data only for as long as necessary for the purposes described in this policy, or as required by law. Usage Data is generally retained for a shorter period, except where it is needed to improve security, functionality, or to meet legal obligations.
Waitlist sign-up data is held until FateDate launches, or for 24 months from sign-up (whichever is sooner), after which it is deleted. On launch, all waitlist data is deleted in full.
Transfer of your data
Your data may be processed at our operating offices or at the locations of third parties involved in processing it. This means your information may be transferred to — and stored on — computers outside the UK, where data protection laws may differ.
Where this happens, we rely on appropriate safeguards recognised under UK data protection law — such as Standard Contractual Clauses and the UK International Data Transfer Addendum — to ensure your data receives an equivalent level of protection. We will not transfer your data to any organisation or country without such protections in place.
Disclosure of your data
Business transactions
If FateDate is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will give notice before your data becomes subject to a different privacy policy.
Law enforcement
We may be required to disclose your data if compelled by law or in response to valid requests from public authorities such as a court or government agency.
Other legal requirements
We may disclose your data where we believe in good faith that doing so is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users or the public
- Protect against legal liability
Security
The security of your Personal Data matters to us. We use commercially acceptable means to protect it, but no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Links to other sites
The Service may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for their content, privacy policies, or practices. We strongly recommend reviewing the privacy policy of any site you visit.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page, and where appropriate, by email or a prominent notice within the Service prior to the change taking effect.
We recommend reviewing this policy periodically. Changes are effective as soon as they are posted.
Your Rights
You have the right to access the data we hold about you, ask us to correct or delete it, withdraw consent to marketing at any time, and object to how we use your data. To exercise any of these, email hello@fatedate.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled your data.
